Thank You for Attending HCCA’s Managed Care Compliance Conference
 

Overall Conference Evaluation

  • Sunday, Pre-conference
  • Monday, Day 1
  • Tuesday, Day 2

February 12, 2012

7:00 am – 6:30 pm | Registration

8:00 – 10:00 am

P1 Compliance Monitoring: Effective Communication and Documentation Practices

Kelsey Brodsho, Attorney/Consultant, Halleland Habicht
Rebecca Fuller, Compliance Officer, PrimeWest Health

presentation, evaluation

  • Learn how to capture and document routine monitoring that demonstrates compliance effectiveness
  • Learn how to engage operational managers in compliance monitoring
  • Learn how to communicate with operational units to improve prevention and detection efforts

10:00 – 10:15 am | Break

10:15 am – 12:15 pm

P2 Truth or Consequences — Auditing and Monitoring for Positive Results

Davina C. Lane, Executive Consultant, Sinaiko Healthcare Consulting, Inc.
Harry Carstens, Healthcare Compliance Professional

presentation, evaluation

  • Specific material provided for practical applications
  • Description of audit and monitoring techniques
  • Dos and don'ts to avoid negative outcomes

12:15 – 1:15 pm | Lunch on your own

1:15 – 3:15 pm

P3 Managed Care Compliance 101

Ellen M. Hunt, Director, Ethics & Compliance, Office of General Counsel, AARP
Christopher Churchill, Barley Snyder

presentation, evaluation

  • Developing a relationship with your regulators
  • Setting the standard: determining scope and an effective format of a code of conduct - one that conveys the organization's commitment, provides guidance to employees on an ongoing basis for dealing with potential compliance issues, its communication and enforcement
  • Managing compliance officer role versus businesss unit self-monitoring and how they work together for an effective compliance program

3:15 – 3:30 pm | Break

3:30 – 5:30 pm

P4 Fraud & Abuse

Darrell S. Langlois, Vice President, Compliance, Privacy, Fraud, Blue Cross and Shield of Louisiana
Louis Saccoccio, CEO, National Health Care Anti-Fraud Association

presentation, evaluation



February 13, 2012

7:00 am – 6:30 pm | Registration

7:30 – 8:15 am | Continental Breakfast

8:15 – 9:00 am

General Session: MA and Part D Compliance Programs: Implementing Compliance Plans to Ensure a Culture of Accountability

Judith A. Geisler, R.Ph., CHC, Director, Division of Formulary and Benefit Operations, Centers for Medicare & Medicaid Services
Jerry Mulcahy, Acting Director, Program Compliance and Oversight Group
Philip Sherfey, Health Insurance Specialist, Program Compliance and Oversight Group

presentation 1, presentation 2, evaluation

9:00 – 9:45 am

General Session: Sales and Marketing, Broker Oversight

Susan Anderson, Associate General Counsel, United Healthcare

presentation, evaluation

  • Challenges of broker oversight
  • Tools to help with broker oversight
  • Lessons learned with broker oversight

9:45 – 10:15 am | Break: EXHIBIT HALL

10:15 – 11:15 am Breakout Sessions

101 Best Practices in Training the Board of Directors

Sharon Fahlberg, CCP, Senior Manager, Corporate Compliance, Health Care Service Corporation
Mark Hill, Esq., Compliance Officer, Wellmark Blue Cross and Blue Shield
Deborah Ziegler, CCEP, Director, Corporate Compliance, Capital BlueCross

presentation 1, presentation 2, presentation 3, evaluation

  • The various methods we use to conduct Board training
  • Pros and cons, and lessons learned, of utilizing computer based training

102 The Internal Process to Prepare for a Government Audit

James Cottos, Corporate Responsibility Officer, St. Joseph Medical Center

presentation, evaluation

  • Specific steps to prepare for a government audit
  • Itemized list of required documents to have available
  • How to demonstrate your compliance program's effectiveness

103 What's Your Best Guesstimate: Making Decision Frameworks for Subjective Standards in Medicare Advantage and Medicare Part D

Dorothy Deangelis, Sr. Managing Director, FTI

presentation, evaluation

  • Tips for developing a risk assessment strategy
  • Using CMS policy statements to glean insight into the Agency's expectations
  • Case studies of creating objective standards from subjective requirements

11:15 am – 12:00 pm | Networking Lunch

12:15 – 1:15 pm | Breakout Sessions

201 HIPAA/HITECH for Health Plans: Sifting Through New Requirements to Achieve Compliance

Erika Bol, Privacy Officer, State of CO Dept of Health Care Policy & Financing

presentation, evaluation

  • What to do now to get compliant with the new regulations
  • Make sure you’re headed towards effective compliance
  • Tools and templates to make the journey easier

202 Draft CMS Compliance Program Guidelines for Medicare Advantage Organizations and Prescription Drug Plans - Highlights and Discussion

Elizabeth Lippincott, Managing Member, Lippincott Law Firm PLLC

presentation, evaluation

203 Managing Medicare Advantage HCCs Through Auditing and Education

Gloryanne Bryant, Managing Director HIM Rev Cycle, Kaiser Permanente Rev Cycle NCAL

presentation, evaluation

  • Gain knowledge of a hospital HCC auditing process
  • Learn how to provide quality education on HCC compliance
  • Understanding the documentation and coding issues and learn some best practices
  • Computer Assisted Coding (CAC) technology for retrospective hospital auditing
  • Benefits of CAC to gain accuracy and compliance
  • Documentation improvement and revenue opportunities

1:15 – 1:45 pm Break: | EXHIBIT HALL

1:45 – 2:45 pm | Breakout Sessions

301 Practical Tips for Assessing a Payor Compliance Program:  Approach, Preparations, and Strategies for Remediation.

Tom Bixby, Thomas D. Bixby Law Office LLC
Sheila Herringdon, Director Audit/Compliance, Blue Cross and Blue Shield of Alabama

presentation, handout 1, handout 2, evaluation

302 Managing, Planning and Mitigating Breaches

Sharon A. Anolik, Global Privacy Risk and Strategy Leader, McKesson
Deborah Ziegler, Director, Compliance & Ethics Compliance and Ethics Department, Capital Blue Cross

presentation, evaluation

303 Eat, Drink, & Pray — Reflections from a "Seasoned" Medicare C & D Compliance Officer

Anne Crawford, Medicare C & D Compliance Officer, Highmark Inc.

presentation, evaluation

  • Lessons learned from recent CMS performance audit
  • Ways to improve compliance monitoring & auditing strategies
  • Maintaining balance as internal and external demands continue to rise

3:00 – 4:00 pm | Breakout Sessions

401 Beyond RADV: Does Your Plan's Risk Adjustment Strategy Run Afoul of the False Claims

Mary A. Inman, Partner, Phillips & Cohen LLP
Tim McCormack, Phillips & Cohen LLP

presentation, evaluation

  • Understand recent trends in federal enforcement of risk adjustment fraud
  • Discuss the False Claims Act and how it applies to risk adjustment
  • Examine the problematic approaches to risk adjustment and how to avoid them

402 Internal Investigations

Gabriel Imperato, CHC, Managing Partner, Broad & Cassel

presentation, evaluation

  • Determining scope and roles of those overseeing and conducting an investigation
  • When and how to apply attorney-client and other privileges during an internal investigation
  • Investigation methodology, including interview techniques, document review, organizational cooperation

403 Building Effective, Collaborative Relationships between the Medicare Compliance

D. Derek Jones, CHC, The Health Care Investigations Group, Practice Management Alternatives, LLC
Holly Robinson, Regulations Compliance Advisor

presentation, evaluation

  • Tips on aligning the lingo and goals of the Medicare Compliance Program and the FWA Program/SIU
  • Different approaches to use with different FWA Program/SIU organizational configurations
  • Share best practices on communication tools and collaborative approaches

4:00 – 4:30 pm | Break: EXHIBIT HALL

4:30 – 5:30 pm | Breakout Sessions

501 Building an Effective FDR Oversight Program

Sandra Kimmel, Senior Compliance Analyst, BlueCross BlueShield South Carolina

presentation, evaluation

  • Understanding regulatory expectations for an effective FDR oversight program
  • Identifying FDR oversight deficiencies
  • Creating and supporting an effective, sustainable FDR oversight program

502 Office of Inspector General: An Overview of Recent Work on Managed Care

Russell Hereford, Deputy Regional Inspector General for Evaluation and Inspections, US Department of Health and Human Services

presentation, evaluation

  • Overview of the Office of Inspector General
  • Discussion of OIG report on “Medicaid Managed Care: Fraud And Abuse Concerns Remain Despite Safeguards” (Dec 2011)
  • Discussion of OIG report on “Medicare Prescription Drug Sponsors’ Training To Prevent Fraud, Waste, and Abuse” (Jul2011)

503 Maximizing and Measuring the Effectiveness of Medicare Advantage and Part D Compliance Training

Elizabeth Lippincott, Managing Member, Lippincott Law Firm PLLC
Holly Robinson, Regulations Compliance Advisor

presentation, evaluation

  • Integrating operational procedures into specialized compliance training
  • Ensuring that compliance training is in line not only with CMS requirements, but also with principles of adult learning
  • Evaluating the effectiveness of training as part of the overall compliance program

5:30 – 6:30 pm

Networking Reception: Exhibit Hall

 

February 14, 2012

7:00 am – 6:30 pm Registration

8:00 – 9:00 am Continental Breakfast

8:15 – 9:15 am

General Session: Healthcare Reform

Frank Sheeder, Partner, DLA Piper

no presentation available, evaluation

9:15 – 10:30 am

General Session: Sales and Marketing, Broker Oversight

Christine M. Reinhard, Part C Compliance Lead, Centers for Medicare & Medicaid Services, Medicare Drug & Health Plan Contract Administration Group, Division of Surveillance, Compliance, and Marketing

presentation, evaluation

10:30 – 11:00 am | Break: EXHIBIT HALL

11:00 am – 12:00 pm | Breakout Sessions

601 Compliance Training: High Impact Strategies

Lori Oleson, Compliance Director, UCare Caron R. Cullen, CHC, Vice President, Compliance & Regulatory Affairs, Affinity Health Plan
Caron Cullen, CHC Vice President Compliance and REgulatory Affairs, Affinity Health Plan

presentation, evaluation

  • Promoting effective learning
  • Creating and executing training plans
  • Measuring training effectiveness

602 Information Overload — How to Manage Medicare Requirements

Wendy Reynolds,CHIE, Sr. Director, Regulatory Compliance, WellCare Health Plans, Inc.

presentation, evaluation

  • Identify critical metrics (i.e. Stars)
  • Use reports and dashboards to monitor compliance
  • Increase accountability and visibility

12:00 – 1:00 | Networking Lunch

1:00 – 2:00 pm | Breakout Sessions

701 Preparing Your Organization for a Medicare Advantage/Part D Compliance Audit

Tom Longar, Deloitte, Senior Manager, Enterprise Risk Services
Jack Scott, Deloitte, Director, Enterprise Risk Services

presentation, evaluation

  • Discuss what to expect from a CMS Compliance Program Effectiveness Audit
  • Learn steps to prepare your organization before CMS notifies you of a pending compliance audit
  • Learn ways to improve your compliance program to incorporate CMS standards and expectations

702 Navigating the Affordable Care Act: Focus on Special Challenges for Managed Care Organizations

Stephen Weiser, Of Counsel, Meade & Roach LLP

presentation, evaluation

  • Understand Affordable Care Act provisions that present that greatest challenges to MCOs
  • Understand the major compliance issues facing MCOs in Affordable Care Act implementation
  • Strategies for effective implementation and compliance with Affordable Care Act mandates

2:00 – 2:15 | Break

2:15 – 3:15 pm | Breakout Sessions

801 The Changing Landscape for Medicaid Compliance

Chris Zitzer, VP, Chief Medicaid Compliance Officer, UnitedHealthcare Community & State

presentation, evaluation

  • Lessons learned from recent audits in 25 states
  • Recent developments in Medicaid compliance
  • Tips for proactively addressing the compliance challenges associated with Medicaid expansion and PPACA

802 MCO and Provider Perspectives: The Debate Over Pre-Payment Fraud Programs

Regina Gurvich, Chief Compliance Officer, University Physician Associates of New Jersey
Kathy Runkle, Associate Vice-President Corporate Investigations Department, Amerigroup Corp

presentation, evaluation

  • The advantages and limitations of pre-pay and postpayment approaches, impact of technology
  • Highlight a high-performing approach for FWA detection and teaming up with provider community
  • ROI analysis with each approach

 

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